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  #1 (permalink)  
Old 05-19-2008, 06:14 PM
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este esta habilitado solo para moderadores, supermodz y admin, estamos en prueba pero solo sera habilitado a ciertos grupos de FTALABS,

en el navegation bar podemos hacer unas pruebas para poder chekar dadoa que ni yo lo conosco o en la siguente liga

http://www.ftalabs.com/forums/helpcenter.php
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  #2 (permalink)  
Old 05-19-2008, 06:19 PM
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gracias por el tema !!!!
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Old 05-19-2008, 07:08 PM
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A caray esta medio embruscado el asunto...
pero bueno hay que buscarle al asunto..
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Old 05-19-2008, 07:27 PM
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no tanto lo que pasa es que se confunde conla habilidad de crear tikets y responder tickets, cerrarlos y abrirlos
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  #5 (permalink)  
Old 05-19-2008, 07:38 PM
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o sea son como temas o como esta el asunto..yo pense que era como para saber como funciona el server o algo asi
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Old 05-19-2008, 08:14 PM
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no, en los site de soporte de cualquier tipo la preferencia de soporte son los tikets, estos tickets solo son respondidos por gente asignada en este caso moderadores, supermodz y administradores. estos no son publicos.
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  #7 (permalink)  
Old 05-19-2008, 11:08 PM
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estoy un poco confundido con el tema
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  #8 (permalink)  
Old 05-19-2008, 11:27 PM
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es un area de soporte preferencial, no tiene acceso solamente mas que los maderadores y supermodz, admins. mira toma un ticket en el centro de ayuda y haz una prueba o trata de responder al de prueba que genere, no lo comparen con el foro pertenece al foro pero solo pueden entrar a ese tipo de soporte privado de direccionamiento los grupos que yo asigne de momento estamos solo el staff de la pagina,
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  #9 (permalink)  
Old 05-19-2008, 11:36 PM
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gracias por la aclaracion
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